ⓘ Legal Document

Refund & Purchase Policy

📅 Effective Date: March 24, 2022

Section 01

Purchase Policy

Users will be asked to pay the respective fees for different courses, tutorials, and exams. The price offered for a particular course, tutorial, or exam may differ when you are logged into your account, as some of our promotions are available to registered users only.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. We reserve the right to disable access to any course for which we have not received adequate payment.

Section 02

Free Trial

We may offer a free trial for any number of days. At any time and without prior notice, Codeminers IT Limited reserves the right to (i) modify the terms of service of a free trial offer, or (ii) cancel such a free trial offer.

Section 03

Refund Eligibility

A refund request will be deemed valid only if it is submitted via email to support@bcsprostuti.com, specifying the email address or phone number used during registration, within 3 (three) days from the time of purchase.

To process your request quickly, please include your registered email or phone number along with the transaction details in your refund email.
Section 04

Non-Refundable Cases

Please review the following condition carefully before making a purchase:

No refund is applicable for courses or packages purchased with less than 12 (twelve) months of validity.

Refund requests made after the eligible 3-day window has passed will not be entertained.

Section 05

Refund Process & Timeline

Once your refund request is received, the following process applies:

  • Submit your refund request via email within 3 days of purchase, including your registered email or phone number.
  • Our team reviews and verifies your request and the associated transaction.
  • Upon successful processing and approval by Codeminers IT Limited, the refund is initiated.
  • The amount is returned to the same bank account, mobile financial service (MFS) account, or card used for the original purchase — within 10 (ten) days of approval.
Section 06

Contact Us

If you have any questions about our Refund & Purchase Policy, or wish to submit a refund request, do not hesitate to reach out to us.